Welcome to the ASTX platform’s merchant services.
This Merchant Service Agreement (hereinafter referred to as “this Agreement”) is entered into between ASTX Platform (hereinafter referred to as “the Platform” or “we”) and the platform merchants (hereinafter referred to as “you”).
By applying for or using advertising posting permissions through the platform’s website, mobile application, or other related interfaces, you acknowledge that you have carefully read, understood, and voluntarily accepted this Agreement and all related rules and announcements on the service pages. This includes any modifications, revisions, or updates made to this Agreement at any time, as well as any new rules or regulations that may be published in the future (collectively referred to as “this Agreement”). If you do not agree with this Agreement or any revised or updated rules, you must immediately stop using the platform’s merchant services and proactively apply to terminate your merchant qualification.
Important Notice:
Merchants are required not only to comply with this Agreement but also with all rules and announcements issued by the platform from time to time. If you do not agree, you must immediately stop applying for merchant services, and if you have already started using the services, you must immediately stop and apply to terminate your merchant qualification.
This Agreement takes effect upon publication and may be amended or updated from time to time. Any new rules after modifications or updates take effect from the date of publication. If any part of this Agreement conflicts with subsequent platform rules, the latest published rules shall prevail.
Merchants act as independent trading parties separate from the platform. Even if a merchant has been certified and deposited a security deposit to gain advertising posting permissions, this does not mean the merchant is 100% trustworthy, nor does it create any guarantee relationship with the platform. The platform does not endorse any violations of platform rules by merchants and is not responsible for any negative consequences arising from the merchant’s own actions.
Merchants must ensure that the services under this Agreement are used for legitimate purposes only. Merchants are strictly prohibited from using the platform or its privileges for money laundering, smuggling, commercial bribery, market manipulation, or interference with trading systems, or any other illegal or improper activities. If the platform discovers violations, it reserves the right to take measures including, but not limited to, account restrictions, freezes, termination of merchant qualifications, deduction of security deposits, or referral to judicial authorities, and the platform will not be responsible for any loss to you or any third party caused thereby.
1. Scope of Application
This Agreement applies to the following three types of users, collectively referred to as “merchants”:
1. General or certified merchants who have applied for certification through the platform and officially obtained “advertising posting privileges.”
2. Users who have submitted certification documents but have not yet passed the review and have deposited a certain security deposit with the platform.
3. Users who have applied to terminate merchant qualifications but whose security deposits remain in the platform account while certification is incomplete.
2. Services
After passing platform review and obtaining advertising posting privileges, in addition to normal user permissions, merchants enjoy the following services:
1. Advertising Posting Services
Merchants can post advertisements to facilitate more convenient and flexible ASTX trading. Once granted advertising permissions, merchants are required to report all payment methods to the platform. If any payment account becomes frozen, the merchant or authorized party must promptly fill in the “Frozen Account Information Registration” for the platform to take necessary measures.
2. One-to-One Service
To improve trading efficiency and handle potential dispute orders, the platform provides dedicated one-to-one services for merchants.
3. Exclusive Badge
To increase trading trust and distinguish merchants from regular users, an exclusive badge will be displayed on the merchant’s nickname interface.
4. Other Services
The platform may adjust or add new services for merchants at any time according to operational policies. Updates to service content are subject to announcements and product interface displays on the platform.
3. Merchant Qualification
Certification Documents:
• Name, phone number, WeChat/Telegram, nickname, emergency contact name and phone number, relationship to emergency contact
• Security deposit (certified merchants are required to deposit a certain amount, shown in asset management)
• ID card or passport photo
• Proof of residence: property certificate/rental contract/utility bills (property certificate must show owner’s name, address, and issuing authority stamp; rental contract must show tenant name, address, owner’s stamp, and both ID numbers; utility bills must have a recent date and payment address)
Application Process:
Complete information → Deposit security → Wait for review → Feedback within 3 business days
Self-Termination of Merchant Qualification:
If a merchant wishes to terminate certification, a written application must be submitted. Once the platform confirms there are no unresolved disputes or negative records, certification will be terminated within 7 business days and the security deposit will be transferred to the merchant’s accessible account.
4. Security Deposit
Introduction:
To ensure safe and smooth ASTX trading, merchants are required to deposit and lock a certain amount of security in their dedicated account after passing identity verification and AML checks. The amount and type of security deposit depend on the merchant’s situation and advertising posting permissions.
Circumstances for Deduction:
• Disputes in which the merchant is at fault, causing losses to other users
• Engaging in fraud, money laundering, illegal arbitrage, or malicious manipulation of ASTX prices
• Unauthorized use of other people’s accounts or bank cards
• Directing users to trade outside the ASTX platform
• Other violations of this Agreement or platform rules
5. Merchant Termination and Penalty Rules
• Payment violations: providing invalid accounts, non-cooperation with customer service, requesting extra fees, or directing offline transactions
• Performance indicators below standard: 30-day trading volume below 50% of average; 30-day order completion rate below 90%
• Risk control issues: suspected money laundering, fraud, illegal activities; cross-platform operations causing user account freezes
6. Trading Rules
• Basic Principles: honest trading, timely payments, fast asset release, no malicious order blocking, no arbitrary order cancellation, good service attitude, respect for the platform and users
• Payment Norms: payment accounts must match ASTX verified accounts
• Fund Security Norms: merchants may not participate in any illegal fund transactions
7. Disclaimer
The platform is not responsible for any losses caused by the merchant’s own actions.
The platform is not responsible for off-platform or cross-platform illegal trading activities.
Merchants are responsible for their own trading behavior and fund security.