Welcome to ASTX (hereinafter referred to as “the Platform”). This Privacy Policy explains how we collect, process, store, and protect your personal information.
Please read this policy carefully before using our services. By continuing to use the Platform, you acknowledge that you have read, understood, and agreed to all the terms of this policy. If you do not agree, please stop using our services immediately.
1. Scope of Information Collection
To provide safe, compliant, and high-quality services, the Platform may collect the following types of information:
1.1 Personal Identification Information
We may collect the following information when you register, complete identity verification (KYC), or use core features:
Name or identification details Identification documents (passport, national ID, etc.) Contact information (email, phone number, etc.) Account security verification information
1.2 Device and Behavior Information
To ensure system security and performance, we may collect:
Device model and operating system Browser type and language settings IP address and network environment Login logs and behavioral records
1.3 Transaction and Fund Information
To ensure asset security and allow record keeping, we may store:
Deposit and withdrawal records Transaction details (time, asset type, quantity, etc.) Risk assessment related data
2. How Information is Used
Collected information is used in accordance with applicable laws and this policy:
2.1 Identity Verification and Account Security
Used for completing KYC, risk assessment, fraud prevention, and account protection.
2.2 Service Provision and Maintenance
Ensure proper functioning of trading features, wallet services, and risk control models.
2.3 Customer Service and Technical Support
Used to handle inquiries, complaints, and account issues.
2.4 Product Optimization and Data Analytics
After anonymization or de-identification, used for:
Market analysis Feature improvement User experience enhancement
The Platform does not sell personally identifiable information to third parties.
3. Information Sharing Principles
We respect your privacy and will not share or sell personal information to third parties except in the following circumstances:
3.1 Legal and Regulatory Requirements
We may provide necessary information in response to lawful requests from judicial or regulatory authorities.
3.2 External Service Providers
To ensure proper service operation, we may share certain information with partners, including:
Payment institutions Cloud service providers Identity verification services All partners are required to comply with privacy protection standards equivalent to this policy.
3.3 Mergers, Acquisitions, or Restructuring
If the Platform undergoes structural changes, user data may be transferred to a new operating entity, which must comply with this policy or equivalent privacy standards.
4. Information Protection and Security Measures
The Platform adopts industry-standard measures to protect your information, including:
Encrypted transmission and storage Multi-level access control Security audits and regular vulnerability checks Risk monitoring systems to detect abnormal activities
Despite these measures, absolute security cannot be guaranteed, and users should understand potential uncontrollable risks.
5. User Rights
Under applicable law, you have the following rights:
Access: View your personal and account information at any time. Correction: Request correction or supplementation of inaccurate information. Deletion: Request deletion of certain personal information where legally permissible. Revocation: Withdraw certain non-essential permissions.
Deleting certain information may affect your ability to use some services; please review carefully before requesting.
6. Use of Cookies
To enhance user experience, the Platform uses cookies or similar technologies to:
Save user preferences Improve page load speed Analyze site usage
You may manage or disable cookies via your browser settings, but some functions may be affected.
7. Updates to the Privacy Policy
The Platform may update this policy due to business development, technology upgrades, or changes in laws/regulations.
Updated policies will be announced on the Platform homepage or via notifications and take effect from the date of publication.